This website is operated by IDOBAO. Throughout the website (including the community and official accounts owned by IDOBAO), the terms "we", "us" and "our" refer to IDOBAO. IDOBAO provides all information, tools and services available on this website and the communities it contains (including the providation to you, the user), provided is that you accept all terms, conditions, policies and notices described herein.

By visiting our website /or purchasing items from us, you have participated in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" and others conditions), including additional terms and conditions and policies.These Terms of Service apply to all users of the Site, including but not only limited to users who are browsers, vendors, customers, merchants or contributors to content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT ACCESS THIS WEBSITE OR USE ANY SERVICES. If these Terms of Service are deemed an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be governed by the terms of service. You can review the newest version of the Terms of Service on this page at any time.We reserve the power to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website.You have free of responsibility to check this page periodically for changes. Your continued use or access to this site after posting any changes representative that you accept those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

 

Part 1 - Online Store Terms

By agreeing to these Terms of Service, represent that you are at least the age of majority in your state or province of residence, or you have reached the age of majority in your state or province of residence and you have accepted that we allow any of your minor dependents to use this site.

You can not use our products for any unlawful or unauthorized purpose or violate any laws in your jurisdiction when use the Services(including but only about copyright laws).

You can not transmit any worms or viruses or any destructive code.

Violate or broken any term will end immediately termination of your service.

 

Section 2 - General Conditions

We keep the power to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmission over various networks; (b) changes to conform and accommodate technical requirements for connecting networks or devices. Credit card information is always be encrypted when transmitted over the network.

You agree not to reproduce, duplicate, reproduce, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website providing the Service without our express written permission.

The headings used in this Agreement are included for convenience only and will not limit or affect these Terms in other way.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

All intellectual property rights in IDOBAO's products, software and services are the exclusive property of IDOBAO and its licensors, as applicable.

We are not responsible if the information provided on this website is inaccurate, incomplete or untimely. The material on this website is for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is necessarily not up-to-date and is for your reference only. We keep the power to modify the content of this website at any time, but we have no obligation to update any information on our website. You agree that it is your authority to monitor changes to our website.

 

Section 4 - Modifications to Services and Prices

Please understand that the prices of our products are subject to change without notice.

We keep the power to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We are not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Services

 

Section 5 - Products or Services (if applicable)

Some products or services may only be available online through the website. These products or services may be available in limited quantities and can only be returned or exchanged in accordance with our Returns Policy.

We have tried hard to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that any colors displayed by your computer monitor will be accurate.

We keep the power, but have no obligation to restrict the sale of our products or services to any people, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We keep the power to limit the quantity of any product or service we offer. All product descriptions or product pricing are subject to change without notice and at our sole discretion. We keep the power to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations or that any errors in the Services will be corrected.

 

Section 6 - Accuracy of Billing and Account Information

We keep the power to refuse any order you place with us. We can limit or cancel the number of purchases per people, household or order in our sole discretion. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided when placing the order. We keep the power to restrict or prohibit orders that, in our sole discretion, appear to be placed by resellers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to keep your account and other information up to date, including your email address and credit card number and expiration date, so that we can complete your transaction and contact you as needed.

 

For more details, please review our Returns Policy.

 

Section 7 - Optional Tools

We may provide you with access to third-party tools that we neither monitor nor have any control or input into.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranty, representation or condition of any kind, and without endorsement of any kind. We are not responsible for any liability arising out of or related to your use of optional third party tools.

Any use by you of optional tools made available through this website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms of the tools provided by the relevant third-party provider.

In the future, we may also offer new services and/or functionality through the Site (including publishing new tools and resources). Such new features and/or services shall also be governed by these Terms of Service.

 

Section 8 - Third Party Links

Certain content, products and services offered through our Services may include material from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and have no responsibility or liability for any third party materials or websites, or any other materials, products or services of third parties.

We are not responsible for any damages or damages related to the purchase or use of goods, services, resources, content, or any other transaction in connection with any third party website. Please read the third party's policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third-party.

 

Section 9 - User Comments, Feedback and Other Submissions

If you send certain specific submissions (such as entries) at our request or without our request to send ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, "Comments"), you agree that we may edit, reproduce, publish, distribute, translate and otherwise use any comments you forward to us in any medium at any time without restriction. We are under no obligation to (1) keep any Comments confidential; (2) compensate for any Comments; or (3) respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates any party's intellectual property rights or these Terms of Service.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your Comments will not contain defamatory or other unlawful, abusive or obscene material, or contain any computer virus or other malware that may in any way affect the operation of the Service or any associated website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the source of any comments. You are solely responsible for any comments you make and their accuracy. We are not responsible for any comments posted by you or any third party.

 

Section 10 - Personal Information

Personal information you submit through the store is governed by our Privacy Policy. View our Privacy Policy.

 

Section 11 - Errors, Inaccuracies and Omissions

From time to time, our website or services may contain typographical errors, inaccuracies or omissions regarding product descriptions, pricing, promotions, offers, product shipping costs, shipping times and availability. If any information on the Services or any related website is inaccurate, we reserve the right to correct any errors, inaccuracies or omissions and to change or update information or to cancel an order at any time without notice (including after you submit an order).

Except as required by law, we undertake no obligation to update, modify or clarify the information on the Services or any related website, including but not limited to pricing information. The application of any specified update or refresh date on the Service or any related website should not be deemed to indicate that all information on the Service or any related website has been modified or updated.

 

Section 12 - Prohibited Use

In addition to other prohibitions set forth in the Terms of Service, you may not use this website or its content: (a) for any unlawful purpose; (b) solicitation or participation in any unlawful conduct; (c) in violation of any international, federal, provincial or or state statute, rule, law or local ordinance; (d) violates or violates our intellectual property rights or the intellectual property rights of others; (e) harassing, Abusive, insulting, hurtful, defamatory, libelous, disparaging, intimidating or discriminatory; (f) submitting false or misleading information; (g) uploading or disseminating viruses or any other type of malicious code that will be used in any way or may affect the functionality or operation of the Services or any related website, other website or the Internet; (h) collect or track personal information of others; (i) spam, phishing, drug, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Services or any related website for your violation of any prohibited use. (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Services or any related website for your violation of any prohibited use. (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Services or any related website for your violation of any prohibited use.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained using the Services are accurate or reliable.

You agree that we may cancel the service from time to time indefinitely or at any time without notice.

YOU EXPRESSLY AGREE THAT YOUR USE OR INABILITY TO USE THE SERVICES IS AT YOUR SOLE RISK. The Services and all products and services offered to you through the Services (unless we expressly state otherwise) are provided for your use "as is" and "as available" without any representation, warranty or condition, express or implied, of any kind, including all implied Warranty or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

transmitted through the Services or otherwise made available even if advised of its possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

 

Section 14 - Indemnity

You agree to indemnify any claim or demand (including reasonable attorneys' fees of any third party arising out of or arising out of your violation of these Terms of Service or the documents it contains by reference, or your violation of any law or third party rights.

 

Section 15 - Severability

If any provision of these Terms of Service is determined to be illegal, void or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to separate the service from these Terms, and such determination shall not affect the validity and enforceability of any other remaining terms.

 

Section 16 - Termination

The obligations and liabilities of each party that arose prior to the termination date shall survive the termination of this Agreement.

These Terms of Service are effective until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or stop using our website.

We may also terminate this Agreement at any time without notice if, in our sole judgment, you have failed or we suspect that you have failed to comply with any term or provision of these Terms of Service, and you will remain responsible for all amounts due up to and including termination date; and/or may therefore deny you access to our Services (or any part thereof).

 

Section 17 - Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or related to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and advice, whether oral or written, any ambiguity in the interpretation of these Terms of Service between you and us (including, without limitation, any prior version of the Terms of Service) shall not be construed to the detriment of the drafting party.

 

Section 18 - Applicable Law

These Terms of Service and any separate agreement by which we provide services to you are governed by and construed in accordance with the laws of Federal law

 

Section 19 - Changes to the Terms of Service

You can review the latest version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use or access to our website or services after posting any changes to these Terms of Service constitutes your acceptance of those changes.

 

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at info@idobao.net

 

Section 21 - International Shipping

When ordering from IDOBAO for international shipping, you may be subject to import duties and/or taxes. IDOBAO is not responsible for any charges incurred by customs/duties. Any additional customs clearance fees are considered to be beyond our control and IDOBAO cannot predict the value of these fees. For more information on customs/duty policies in your country, please contact your local customs.

 

Who is responsible for customs, duties and taxes?

 

First things first: if you order from China, there are no import duties (this is due to Chinese regulations). If you are ordering from the EU or elsewhere, you will most likely have to pay customs and other tax. These charges are usually collected by the local shipping company on arrival. We cannot estimate or charge these fees in advance and have no control over them. These charges are not related to shipping.



We know taxes can be frustrating, but if you ordered a keyboard and then changed your mind because of the taxes charged in your country, it means we have to pay FEDEX/UPS/DHL to ship it back to us. Therefore, we will not be able to provide a full refund.

 

Return Policy

 

We do not support RETURN and EXCHANGE once the package is shipped. 

If there is any problem with items, we would offer after-sale service or reship the new item or accessary. Please think twice  before ordering.

If you insist to return the package, we do not afford the shipping fee. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

 

About the fully assembled keyboard

IMPORTANT: We do not accept any return requests for feeling bad or not liking. As assembled keyboards cannot be resold, all return requests for assembled or self-assembled keyboards are not accepted

 

For shipping (not received)

1. Shipping Information: It is recommended that you contact the local courier, we cannot provide refunds or resend

2. The following cases will not be sent/returned:

     (1) Wrong address or phone number

     (2) Do not reply to any emails or calls from local couriers

     (3) Refused to sign the package

     (4) Refusing to pay tax

     (5) Garbage clearance

All expenses arising from the above shall be borne by the recipient

Friendly reminder: It is recommended that you purchase insurance in case of loss or damage, then you can file a claim

 

For printed circuit boards

1. The following are excluded from warranty

     (1) USB port loose or dropped

     (2) Hot-Swap socket loose or dropped

     (3) Diode loose or dropped

     (4) Make soldered PCB a Hot-swappabe

     (5) The resistance capacity is loose or decreased

     (6) For the soldered PCB assembled by non-IDOBAO, if the circuit is damaged or the components are damaged, IDOBAO can provide free maintenance service, but IDOBAO does not bear the freight!

 

Warm Reminder: All PCBs are 5 times good test before leaving the factory.

 

For switch

All lubricated and disassembled switches are out of warranty

 

For stabilizer

All sheared and lubricated bayonets are not covered by warranty

 

For keycaps

If there is a problem with the keycaps, please contact us within 7 days of receiving the package. Once keycaps are used, we do not accept returns.

 

For the case

(1) Anodizing of the hanging point in the case is normal

(2) Regarding the damage to the keyboard case, we will not provide any compensation for more than 7 days after the package arrives.

(3) Minor scratches on the housing and brass block are normal

(4) The screw is loose or twisted, which is not covered by the warranty

 

Cancel the order

1. For non-group purchase orders, we can cancel the order for you before the logistics company picks up the goods. After the order is cancelled, the refund will be returned to you in about 1-3 business days.

2. Due to changes in PayPal's refund policy this year. IDOBAO has a lot of pressure on group purchase refunds. So we have to change our refund policy now. If you wish to cancel the group purchase order at this time, we will charge a 4% service fee.

Other non-returnable items:

Gift card

Blind boxes and other marked special products.

 

To complete your return, we need a receipt or proof of purchase.

 

In some cases, only partial refunds are granted (if applicable)

with obvious signs of use

Any out-of-shape, damaged or missing parts are not due to our fault

Delivery of any item returned after more than 7 days

 

Refund (if applicable)

Once your return has been received and reviewed, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or deny your refund.

If you are approved, your refund will be processed and a credit limit will be automatically applied to your credit card or original payment method within a certain number of days.

 

Delayed or lost refunds (if applicable)

If you haven't received your refund, please check your bank account again first.

Then contact your credit card company and it may take some time for your refund to be officially released.

Next contact your bank. It usually takes some processing time before a refund is issued.

If you have done the above and still have not received a refund, please contact us at info@idobao.net Specials (if applicable) can only be refunded for regular-priced items, unfortunately specials cannot be refunded.

 

Exchange (if applicable)

We only replace defective or damaged items. If you need to exchange it for the same item, please send us an email at info@idobao.net Gift If the item is marked as a gift when purchased and shipped directly to you, you will receive an amount equal to your value Gift points are returned. Upon receipt of the returned item, a gift certificate will be mailed to you. If the item was not marked as a gift at the time of purchase, or the gift giver sent the order to themselves to give it to you later, we will issue a refund to the gift giver and he will know about your return.

 

Friendly reminder

You will be responsible for paying your own return shipping. Shipping charges are non-refundable. If you receive a refund, return shipping will be deducted from your refund.

Depending on where you live, the time it takes for your exchange to reach you may vary.

If you're shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.