---- This policy sets out the basis on which we collect and process your personal data through your use of our website, our digital application (App) and/or in-store or online registration for newsletters, competitions and other marketing activities.
Any changes we make to this policy in the future will be updated on this page and, where appropriate, will notify you by email, so please check this page regularly.
Information about us
Section 1 - How do we manage your information?
When you purchase from our store, we collect the personal information you provide to us as part of the buying and selling process:
Your identity and contact details - including your name, email address, zip code/billing address, delivery address (if different) and your phone number.
your payment details - your bank details and payment card details, but your payment transactions will be encrypted by the bank so we will never retain any payment and card information/details you submit.
your profile data - if you register a customer account in our website, this includes the personal data you create when you connect to our websites and applications (including your username and password) and other data about purchases and personal preferences; and other personal information - you may choose to provide us with other personal information such as your date of birth, gender, product preferences and interests. We will collect and store this additional information only for the purpose of analyzing sales, to help us understand and improve our business, and for any direct marketing purposes to which you have expressly consented. About direct marketing information, please click here.
Please note: It is important that the personal data we hold about yours is accurate and latest. Please keep us informed if your personal data changes during the course of your relationship with us.
We also automatically receive the Internet Protocol (IP) address of your computer when you browse our store in order to provide us with information that will help us understand your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Section 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return an item, we imply that you consent to our collection and use of that information for specific reasons only.
If we ask you to provide personal information for a secondary reason, such as marketing, we will either ask for your explicit consent directly or provide you with the opportunity to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you at any time to continue collecting, using or disclosing your information at email@example.com
Section 3 - Disclosure
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
Section 4 - Shopping
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify's data stores, databases, and general Shopify applications. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as it takes to complete the purchase transaction. Once completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards established by PCI-DSS, which is administered by the PCI Security Standards Council and is a joint effort of brands such as Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure that credit card information is handled securely by our stores and their service providers.
For more information, you may also want to read Shopify's Terms of Service or Privacy Statement.
Section 5 - Third-Party Services
In general, the third-party providers we use will collect, use, and disclose your information only to the extent necessary to enable them to perform the services they provide to us.
Payment capture services used to process your payments.
Delivery and courier companies for the provision of your orders.
Credit reference and fraud prevention agencies for credit checks and identity verification.
Analytics and search engine providers that assist us in improving and optimizing our websites and applications.
Build and host service providers that help us maintain the software that runs our websites and applications.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we need to provide to them for your purchase related transactions.
For these providers, we recommend that you read their privacy policies in order to understand how these providers handle your personal information, and we require that all third parties we engage respect the security of your personal data and handle it in accordance with the law. Such third parties may only process your personal data in accordance with our instructions and may not use it for their own purposes.
In particular, keep in mind that some vendors may be located in or have facilities in jurisdictions different from yours or ours. Therefore, if you choose to engage in a transaction involving the services of a third party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information you use to complete that transaction may be subject to disclosure under U.S. law, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
Section 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.
Our websites and applications have appropriate security measures in place to protect against the accidental loss, unauthorized use or access, alteration or disclosure of your personal data. All information you provide to us is stored on secure servers. We also have procedures in place to deal with any suspected breach of personal data.
If you choose a password that enables you to access certain parts of our website or our applications, you are responsible for keeping that password confidential. We ask that you choose a valid, secure password and that you do not share your password with anyone.
We recommend connecting only to secure wireless networks that you trust to reduce the risk of unauthorized persons intercepting your online activity. Beware of the risks of using public wifi.
If you receive an email claiming to be from IDOBAO requesting personal data, please do not reply to the email, but please let us know that this has happened so that we can check whether the email is genuine.
Section 7 - Data Storage and Transfer
This is a list of the cookies we use. We list them here so that you can choose whether or not you want to opt out of cookies.
_session_id, unique token, session, allows Shopify to store information about your session (referrer, login page, etc.).
_shopify_visit, no data saved, lasts 30 minutes since the last visit and is used by our site provider's internal statistics tracker to record the number of visits
_shopify_uniq, no data retention, expires at midnight the next day (relative to the visitor), counts the number of times a single customer has visited the store
shopping cart, unique token, lasts 2 weeks, stores information about the contents of the shopping cart
_secure_session_id, unique token, session
storefront_digest, unique token, indefinite Used to determine if the current visitor has access rights if the store has a password.
How long do we keep your personal data
We retain your data for as long as you are a customer, and we may retain it for longer thereafter to respond to any questions or complaints and to maintain records necessary to meet legal, accounting or reporting requirements. We may also retain your data for research or statistical purposes.
Section 8 - Age of Consent
By using the Site, you represent that you are at least the age of majority in your state or province, or that you have reached the age of majority in your state or province, and that you have consented to our allowing any of your minor dependents to use the Site.
If our store is acquired by or merged with another company, your information may be transferred to the new owner so that we can continue to sell products to you.
You have the right to object to our use of your personal information or to request that we delete, remove or stop using it without our retention. If you believe we should not use it, please tell us, but please note that there may be legal or other official reasons why we need to retain or use your information.
Your rights under the Data Protection Act in relation to your personal data are outlined below and you can request access by sending an email to firstname.lastname@example.org
To request access to your personal data (often referred to as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check whether we are processing it lawfully.
To request correction of personal data we hold about you. This enables you to correct any incomplete or inaccurate data that we hold about you, but we may need to verify the accuracy of the new data you provide to us.
Requesting deletion of your personal data. This enables you to ask us to delete or remove personal data that we have no good reason to continue processing. Please note, however, that for specific legal reasons we may not always be able to comply with your erasure request and we will inform you upon receipt of your request, if applicable.
object to the processing of your personal data where we are relying on legitimate interests (or the interests of third parties) and where your particular circumstances make you want to object to the processing on this basis because you believe that it affects your fundamental interest rights and freedoms.
Request to restrict the processing of your personal data. You may request that we suspend the processing of your personal data if: (a) you want us to determine the accuracy of the data; (b) our use of the data is unlawful but you do not want us to delete it; © you need the place where we keep the data, even if we no longer need it, because you need it to establish, exercise or defend a legal claim; or (d) you object to our use of your data, but we need to verify that we have an overriding legitimate reason to use it.
To request the transfer of your personal data to you or to a third party. We will provide your personal data to you or a third party of your choice in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information that you originally consented to our use or that we contracted with you to use.
If we are relying on your consent to process your personal data (e.g. direct marketing and cookies), please withdraw your consent at any time. This will not affect any processing that has already taken place prior to your withdrawal of consent or processing for other reasons. If you withdraw your consent, we may not be able to provide certain products or services to you.
We may need to ask you for certain information to help us confirm your identity and ensure that you have the right to access your personal data (or to exercise any other rights you may have). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We may also contact you to request additional information in connection with your request in order to speed up our response.
There is no cost to you to access your personal data and we will attempt to respond to all requests within one month.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or just want more information, please contact us at email@example.com or mail to us at:Dongguan Zhujian Electronic Technology Co.